Get in Touch With Us

If you have a question about our reviews, spotted something that needs correcting, or want to discuss a potential partnership, this page tells you how to reach us and what happens after you do.

How to Reach the Team

Email is the most direct route. Every message is read by a real person, and we aim to reply within two working days. Reach us at [email protected].

A short description of your reason for writing upfront helps us get the right person on it quickly — a question about a specific casino review, a factual correction, or a business enquiry each lands with a different part of the team.

What You Can Write to Us About

  • Content questions — If something in our crypto casino comparisons or rankings is unclear, or you want more detail on how we assess a site, ask and we will explain.
  • Corrections and accuracy flags — Spotted a figure, licence detail, or offer term that looks wrong or out of date? We take accuracy seriously and will investigate anything flagged by a reader.
  • Site suggestions — If there is a topic you think we should cover — a coin type, a game category, a specific state's access situation — we genuinely want to hear it.
  • Partnership and commercial enquiries — If you represent a crypto casino or related service and want to discuss how we work together, please introduce yourself and outline what you have in mind. Note that commercial relationships do not buy editorial position — our rankings reflect independent assessment only.
  • Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message and we will point you toward support. You can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, any time.

What Happens After You Write to Us

Your message is reviewed by a member of the team — not an automated filter. We do not send canned responses as a substitute for a real answer. You will hear from someone who has actually read what you wrote.

Our standard window is two working days. During unusually busy periods it may stretch a little longer, but we always follow up. If your question is time-sensitive, say so in the subject line and we will prioritise it.

A Note on What We Do Here

Bitcoin Casino researches and compares offshore crypto casinos for US players — covering everything from supported coins and payout speed to KYC requirements, licensing, and game variety. All of the sites we review operate offshore and serve US players in a legal grey area; they are not licensed by any US regulator. Our job is to give readers the information they need to make their own decisions, not to make decisions for them.

If something we have published has affected you — a casino behaving differently from how we described it, a bonus term we missed, a withdrawal experience that contradicts our write-up — that is exactly the kind of feedback that improves the site. Please write to us.

For context on how we score and rank the sites we cover, and for a broader look at the crypto gambling landscape for US players, see our best non-GamStop casinos guide.

Responsible Gambling

Gambling involves real risk of financial loss, and crypto adds a layer of price volatility on top of that. Offshore crypto casinos may not offer the same self-exclusion tools or player protections that state-regulated operators provide. If gambling is causing problems for you or someone you know, please contact the National Problem Gambling Helpline at 1-800-GAMBLER (1-800-426-2537). All content on this site is intended for adults aged 18 or 21 and over, depending on your state's applicable minimum age.